Here are some of the most common housekeeping questions the staff at Custom Maid gets:
How many housekeepers do you send?
You can expect two or three people to clean your home. All work will be overseen by the team captain, who will review the work before the team leaves.
I work a lot. Will I have to be home for you to clean?
No. While we would enjoy meeting you, we are able to clean your home whether you’re home or not.
What if I lock you out?
Mistakes happen, and we understand this. However, your appointment was booked specifically for you, meaning business was turned away. Also, our employees depend on cleanings for their income. Therefore, you will be charged the full rate for lock outs or cancellations after 7:30 a.m.
Can I get an estimate?
Yes. We’re not interested in wasting your time if our costs don’t match your budget. The initial phone call will be followed up with a walkthrough to look at your home.
Do you perform background checks on your employees?
Custom Maid prides itself in hiring only the best caliber of housekeepers: trustworthy, professional, experienced and dependable. To make sure this is done, we perform a criminal background check and a drug test on each employee.
We are a VA housekeeping company that prides itself on quality service. Learn more about what we can do for you at www.CMaid.net.
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